Two Practices. One Team.
CL Claims Group brings together deep claims expertise and specialized legal counsel — a trusted partner for clients across the insurance industry navigating complex claims environments.
Our story
CL Claims Group was founded to address a gap in the Canadian insurance market: the need for senior-level claims expertise that carriers and MGAs could access on a flexible, as-needed basis. Too often, organizations found themselves managing complex claims without the depth of experience or oversight capacity to do so confidently.
By bringing together two complementary practices — CL Claims Services Inc. for claims operations and Claims Law for legal counsel — we offer something rare: integrated expertise across the full claims spectrum. Our clients benefit from a cohesive team that understands both the operational and legal dimensions of claims management.
We work with a range of clients across the insurance industry, which means our advice is always grounded in the realities of your business. We speak your language, understand your pressures, and are invested in outcomes that serve your organization and the people who depend on it.
Our philosophy
Claims outcomes that are transparent, equitable, and efficient.
The claims experience is one of the most consequential for any consumer of insurance, whether that's a publicly traded company responding to a regulatory investigation, an independent professional facing a liability claim, or a small business experiencing its first cyber breach. The professionalism of the claims handler, the clarity of the process, and the speed of resolution all matter deeply.
On the carrier side, the data and intelligence generated through claims supports strategy, pricing, product development, and innovation. While parts of the claims process can be standardized, the increasing complexity of specialty products, the challenges of the current litigation environment, and the nuances of coverage itself often require a customized approach.
Our goal is always the same: claims and coverage outcomes that are transparent, equitable, and efficient, honouring the terms and intent of the insurance contract.